What’s the only kind of training class that Salesforce.com does not offer? User training. Sure, there is Trailhead, but in our experience, users don’t go there much.

We’re holding a 6-hour, one-day Salesforce.com virtual class on April 11, 2018 from 9:00 – 3:00 EST. Cost is $300.

We teach users how to understand, navigate, and really use Salesforce to do their job better. This is a hands-on class; each student will do exercises in a practice training Org. Our instructor is a Salesforce.com certified instructor, consultant, and Registered Partner, and he has taught hundreds of users.

Here is the agenda:

9:00-9:10      Welcome, Introductions, and Agenda Overview
9:10-9:25       What is Salesforce.com & its nomenclature
9:25-9:40      Home Page Tour, Search, Recent Items, Page Layouts
9:40-9:50      Hands On: Searching and Navigating in Salesforce.com
9:50-10:00    Personal Settings – Customizing salesforce.com how YOU want it
10:00-10:30  Hands On: Personalizing Salesforce
10:30-10:40  List Views and mass/inline editing
10:40-10:50  Break
10:50-11:10    Hands On: Creating a List View
11:10-11:20    Using Activities – Tasks and Events
11:20- 11:30   Emailing from Salesforce, Mass emails
11:30-12:00   Hands On: Creating Salesforce Records
12:00-1:00    Lunch
1:00-1:10       Calendar and Outlook/Gmail Integration
1:10-1:20       Classic and Lightning
1:20-1:45       Hands On: Creating a Report
1:45-1:55       Break
1:55-2:10       Salesforce1 and Chatter
2:10-2:20      Help and Training, AppExchange
2:20-2:30      How to stay up to date with Salesforce
2:30-3:00      Open Floor – Exploration and Questions

So if you want to really get good at Salesforce.com in one day, fill out our ‘Contact Us’ form.