Salesforce.com Tips

Let’s face it – salesforce.com has gotten really complicated. Many users are struggling to keep up with salesforce.com – it changes constantly, and always gets more, not less, […]

In the past month or so, I’ve talked with many of our Professional Edition (PE) customers. What is becoming apparent is that the overwhelming majority of […]

Refreshing Dashboards is a challenge with Salesforce. There used to be a way to auto-refresh them by using Javascript in Home Page components. But they shut […]

Salesforce is continually adding functionality to new Releases. Some of these Release features are automatically enabled, but generally any that have to do with security and […]

The Salesforce1 mobile app is great. Configurable, easy to use, and, let’s face it, a real asset when it’s 9 p.m. on a Friday, and you […]

Unless you have been vacationing in a cave, desert, or other such place with no Internet access, you are aware of the rather unusual way that […]

Prior to the Summer ’15 release, if a System Admin wanted to get ‘log in as any user’ turned on permanently, one had to create a […]

Remember when you were a small child, and you got to open all those wonderful presents that Santa (your parents) had left you? Do you also […]

Spring ’15 is loaded with some great new features. I’ve read the 300+ pages of release notes so that you don’t have to. Since I have […]

Enterprise Edition allows, via request to salesforce, the capability for a system administrator to log in, anytime, as any user. This is tremendously helpful in diagnosing […]