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May 14, 2021

Updating Your Salesforce Cert Badges

Salesforce has update Certification badges. But if you ask Salesforce where to get them, they will direct you to find the email that you were sent […]
November 23, 2020

Spring ’21 Changes to Automation

Salesforce is making some big changes to automation in Spring ’21. Here are the highlights: Workflow’s days are numbered. It won’t happen in the next few […]
September 2, 2018

How to send Texts in

Salesforce automations support sending emails in all automations; Workflow, Process Builder, Auto-Response, Escalations, etc. But what if you want to send Text messages instead of emails? […]
June 10, 2018

Case Comments being Retired

This will have implications for those using Service Cloud, and for others that use this feature. Case Comments is actually an Object – you can create […]